Stop waiting 2,000ms for slow, hallucinating generative LLMs to make structured decisions. Laya evaluates categorical choices, urgency scoring, and prompt guardrails in a single mathematical pass in under 35 milliseconds.
Engineered for Workflow Automation
Classifies customer inquiries into departments (billing, technical, account), grades urgency level (0-2), and flags churn/cancellation risks.
A sub-30ms security perimeter that detects jailbreaks, command overrides, and role-play attacks before queries reach expensive generative LLMs.
Real-time classification distinguishing legitimate inquiries from commercial marketing junk, phishing scams, and credential theft attempts.
Evaluates text sentiment along with customer frustration and anger intensity score to trigger priority routing for escalated inquiries.
Zero-shot multi-label safety detection flagging toxic insults, hate speech, and explicit content before storing user-generated content.
Universal endpoint allowing arbitrary choice, score, or boolean questions on any text or state payload in a single forward pass.
Call via RapidAPI in Seconds
curl --request POST \ --url https://laya-ai-api-gateway-lightning-decision-engine-api.p.rapidapi.com/v1/triage \ --header 'x-rapidapi-host: laya-ai-api-gateway-lightning-decision-engine-api.p.rapidapi.com' \ --header 'x-rapidapi-key: YOUR_RAPIDAPI_KEY' \ --header 'Content-Type: application/json' \ --data '{ "subject": "Billing issue on invoice #1024", "body": "I was double charged this morning. Please refund immediately or cancel my plan." }'
{
"department": "billing",
"urgency_level": "critical",
"is_churn_risk": true,
"recommended_priority": "critical",
"latency_ms": 28.4
}
Designed, built, and deployed the production REST API runtime, marketplace security middleware, and cloud hosting infrastructure on Red Hat OpenShift.
Powered by the open-source convaiinnovations/laya foundation model — a 322M parameter multilingual bidirectional encoder (mmBERT) tuned for calibrated categorical decisions without generative overhead.
Frequently Asked Questions
Answers to common questions regarding latency, architecture, privacy, and integrations.